Netflix on Apple TV 2: “An error occurred loading this content”

First-world problem.

First-world problem: Netflix on Apple TV

This problem has plagued us for a few months. Each time we start watching Netflix on our Apple TV 2, it stops and throws up this message after about 20 seconds.

We have two Apple TV 2 units on two different televisions, and it happens on both of them. Netflix on Google Chromecast, netflix.com, my phone, and my Nook, all work perfectly.

It’s definitely a problem with the Apple TV units.

I have searched around for solutions, and certain fixes seem to work for some people, but there are many folks who still have the problem.

Restarting the device doesn’t help. All updates have been applied. I have even reset the devices completely, to no avail.

Anyone else having this problem? Anyone know a solution?

As the Earth Spins, or, Chatham Family News

IMG_20140606_194306For those of you keeping score at home, these are the things that have been happening around here.

First, Rachael is pregnant with a boy. He is due on Halloween and, needless to say, we are super excited. Gray and Dax are excited too, though each in their very different ways: Dax outwardly, Gray more inwardly. We do have a name picked out for the little fella, but it being a quest that doesn’t necessarily end until the day he pops out, we thought we’d hold off on the big reveal for a little bit ;-)

Second, we are moving! We decided to find a place that is a little more conducive to having a baby. We love our current house, but with features such as a 30 foot high deck, a front yard next to a frequently traveled road, and a balcony overlooking the living room, we decided something a little safer would be better.

Our house was only on the market 10 days before it went under contract, and we soon put a bid in on a new one. That should all be going down in July, so we are preparing for a move.

Third, my parents are having a low-key 50th wedding anniversary today, so a big WHOOP WHOOP to them. They may have a juggalo-style celebration with their neighbors tonight, from what we heard.

Fourth, Gray graduated from 5th grade last week. He will be venturing to middle school this fall, and I am still completely blown away about that fact. Dax will be in 3rd grade…also hard to believe!

So that’s that for now…more soon.

Snagit Charges for “Upgrade”

lipstick on a pig photo

Look! This pig has lipstick.

I am completely fine with paying for software that I really like and that serves a purpose for me. However, if you are a software company that is going to use the ‘paid upgrade’ model of charging customers to upgrade to the next major version of your product, make sure the next major version contains new features worth paying for.

In the case of TechSmith’s Snagit, they have failed to provide anything of real value in their latest release (version 3.0 for Mac, or 12.0 for Windows), yet they are asking for $24.95 to upgrade to the latest version.

I paid for version 2 of Snagit for my Mac (that’s version 11 for you Windows users), and I really enjoyed using it. It became a tool in my arsenal that I relied heavily upon for doing quick screen shots and adding text, notes, arrows, and more.

Then one day a couple of weeks ago the updater ran and I was suddenly looking at a trial version of Snagit 3.0. And it said it was going to expire unless I paid the discounted upgrade fee of $24.95.

Aggravated, I hoped to have my mood changed and be wowed by version 3.0. So I tested it out for a few days. I quickly found that it had a nicer look and feel about it, but other than that, there were no noticeable enhancements or actual upgrades to the product. It was the same product with about one new feature related to the video clipping tool — something I could care less about. And that new feature was only a new arrow selector of some sort. Not impressed.

Jason Eagleston, the “Snagit Product Owner” at TechSmith even admits in their self-congratulatory release video that “with this release we had a focus on updating the way Snagit looks and feels, partially to bring that consistency across all the Techsmith things that you are going to interact with, but ultimately it’s only focused on getting your content to be the most prominent thing on the screen.”

Hmm…I only interact with one Techsmith product, so why should this be a feature worth paying for? And how is it not the most prominent thing on my screen if I’m currently using it in the first place?

A couple of more employees in the video go on to talk about how much nicer the product will be to use, and that they really wanted people to feel like they were using something current and not outdated. So it really isn’t about an upgrade, it’s about a change of clothes.

The whole video is about them admitting that their product didn’t look that great, so they spent a lot of effort making it look better (or “flatter,” as they say in the video, which is supposed to be something we should like), and now they want their customers to pay for that. No real tool enhancements or additions, just a subjective improvement to the design. For $24.95? No thanks.

For those of you looking for a free alternative to Snagit, check out Skitch. With or without Evernote, it’s a nice tool that does just about everything Snagit does for screen capturing.

Photo by Darin Barry

Things I have recently quit

images1. LinkedIn. I deleted my profile and completely quit this most useless of social networks. In all the years I kept up my profile and made connections, I got absolutely nothing in return. Even when searching for a job, it was useless. In retrospect, it’s like the Classmates.com of the aughts.

2. Dropbox. First they looked at user files, then they hired Condoleezza (why does her name have two z’s) Rice as their “privacy advisor.” Besides, I wasn’t really using it anyway.

3. Facebook. Again. But then I had to rejoin. It’s a very necessary evil, unfortunately, being in a band and trying to connect to fans, venues, and clients.