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Month: August 2013

Hey Microsoft, I Heard You Need a New CEO

Dear Microsoft,

It’s been all over the news this week that Steve Ballmer has decided to step down as CEO. At first this seemed like a decision he had come to by himself, perhaps having felt as if his work here was done. Some started speculating that he was forced out by the board. Whatever the case, it has become clear that you will be seeking out a new CEO over the coming 12 months.

You need to choose me, and here is why:

1. I will work for half the money. It was reported that Ballmer made $1.3 million in 2012. I will step into his job for half the money.

2. I know what is wrong with your products, and I know how to fix them. I am someone who is intimately familiar with your apps and operating systems, and I am even more intimately familiar with fixing them. From disinfecting them, hardening them, cleaning them up, making them usable, and working around their aggravating inconsistencies, I know what is wrong with your shit. And I know how to fix it.

3. I know your competition. I got so fed up with you around the time Windows ME came out, I wrote you off completely, wiped all my machines, and became a Linux die-hard. I only used you when I had to. Eventually I ended up becoming a Mac user as I matured into adulthood and could actually (almost) afford the damn things. I know what it’s like to hate on Microsoft, I know why people do it, and I know what you can do to turn that around. I know what makes a Mac so much more appealing in the eyes of those customers you are so quickly losing.

My experience is based in reality. The reality of day-to-day usage and frustration with your products. When is the last time Ballmer sat down and tried to wipe a hard drive and reinstall Windows XP for someone? When is the last time anyone on your board, for that matter, had to disinfect a Windows 7 box riddled with malware and explain to their mother-in-law how her computer completely stopped functioning and why she now needs to change her online banking passwords?

Sure, there are thousands of consumers such as myself who are equally as familiar with your problems, and each have their own opinions on what you need to fix about yourself, but I bring to the table the experience of seeing you fail in many environments: colleges, non-profits, corporations, and federal government. I have worked across all of these sectors over the years, and I have witnessed each one seek out alternative solutions to the problems you consistently present.

Microsoft, you are out of touch, and that is why you are quickly becoming irrelevant. As you seek a new CEO, I hope that you strongly consider someone who is in touch, and I hope you even more strongly consider that person to be me.

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